CLAIMS - WORKERS' COMPENSATION POOL

Our Workers' Compensation team, which is managed by NPIA, Inc., will be happy to assist you with any questions you may have regarding your Workers' Compensation claim(s).
If you are injured on the job, below is a general idea of the claims process.  This information is for general information and is not a complete description of workers' compensation laws.  This also should not be considered as legal advice.  If you have a specific questions regarding workers' compensation we encourage you to contact the Department of Labor and Industry.   

Are you ready to submit a claim?  Click on this link to review the process.

If you are injured on the job:

Notify your employer right away
Once your employer is notified about an injury, they will complete a First Report of Injury (FROI)
Inform the health care provider (HCP) that the injury occurred at work.  Be specific as to how the injury occurred. (Time, Date, location of injury and what injury you incurred.)
 
Get Report of Work Ability Form.  This form is completed by your doctor.  It is very important that your employer and insurer receive a copy of this on a timely basis.
  
Seek medical attention if needed

Did you lose time from work?
No
Yes
Return to work. 
Waiting period
Insurer files Notice of insurer's Primary Liability Determination (NOPLD) form
Claim denied
Claim accepted, may get (three possibilities):
Wage-loss/
monetary benefits
Medical
benefits
Rehabilitation benefits
Return to work. 

Contact Us
If you have any questions or concerns regarding your Workers' Compensation claim please contact your claim adjuster.  Our representative will respond back to you withon in one business day.
Rene Duclos
Workers' Compensation Claims Manager
Direct:  952.777.2468
Fax:   952.777.2468
Email:
[email protected]

Susan Lukas
Claims Assistant
Direct:  952.777.2844
Fax:  952.777.2844
Email:
[email protected]
Noreen Schonning
Workers' Compensation Claims Adjuster
Direct:  952.467.8575
Fax:  952.467.8575
Email:
[email protected]
Stacey George
Sr. Workers' Compensation Claims Adjuster
Direct:  952.469.5963
Fax:  952.469.5963
Lisa Oswskey
Sr. Workers' Compensation Claims Adjuster
Direct:  952.467.8578
Fax:  952.467.8578
Email:
[email protected]